A workspace is a shared environment where your team collaboratively builds and manages Voice Agents. Each workspace has its own agents, audiences, history, settings, and member list. You can switch between workspaces using the Workspace Switcher.Documentation Index
Fetch the complete documentation index at: https://docs.thoughtly.com/llms.txt
Use this file to discover all available pages before exploring further.
Member management
Manage workspace members in Settings → General. You can invite new members, assign roles, and remove access.Removing members
When you remove a user from a workspace:- The user immediately loses access to the workspace
- The user can no longer view or manage workspace resources
- The user’s status is set to “REMOVED” and they are excluded from workspace operations
- The removal is immediate and takes effect on the user’s next action
Workspace deletion
When you delete a workspace, the following happens automatically:- All workspace data is permanently removed
- All integration connections are automatically cleaned up
- OAuth tokens and API credentials are revoked
- Members lose access to the workspace
Workspace roles
Workspace roles control what each team member can access.| Role | Typical access |
|---|---|
| Admin | Full workspace access, including billing, settings, member management, API tokens, and destructive actions. |
| Member | Can create and edit day-to-day resources such as agents, automations, contacts, and integrations. Restricted from sensitive settings and destructive admin actions where enforced. |
| Viewer | Read-only access. Can inspect resources but cannot create, edit, activate, delete, or disconnect them. |
Exact permissions can vary by workspace configuration and feature availability. Admins should review sensitive areas such as API tokens, webhooks, billing, audit logs, and integration management before inviting users.