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Thoughtly is the leading platform for building and deploying AI-powered Voice Agents that can handle phone calls, answer questions, book appointments, and integrate with your existing systems. Build and deploy fully-functional voice agents in under 15 minutes—no coding required.

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How Thoughtly Works

Building with Thoughtly revolves around three core concepts:

Build Your Agent

Design conversation flows and train your AI agent

Connect Systems

Integrate with your CRM, calendar, and other tools

Deploy to Phone

Get a phone number and start taking calls

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What is a Voice Agent?

A Voice Agent is a conversational AI that interacts with customers over the phone, providing a human-like experience. Voice Agents can:
  • Answer questions using your knowledge base
  • Schedule appointments with your calendar integrations
  • Qualify leads and route them appropriately
  • Collect information through natural conversation
  • Transfer calls to human agents when needed
  • Send SMS messages for follow-ups and confirmations

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Common Use Cases

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Inbound Calls

When customers call your Thoughtly phone number, your Voice Agent answers and interacts naturally:

Customer Service

Provide existing customers with help and support

Receptionist

Answer calls and route them to the right department

Sales

Build an SDR that qualifies leads and sets appointments

Appointment Scheduling

Allow customers to call in and schedule appointments

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Outbound Calls

Your Voice Agent can proactively call customers, clients, or leads:

Lead Follow-up

Call leads, qualify them, and book meetings

Appointment Reminders

Confirm or reschedule upcoming appointments

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Common Questions

Do I need coding experience?
No! Thoughtly is built for non-developers. Our drag-and-drop Agent Builder requires zero coding. How long does it take to build an agent?
You can build a basic agent in 15 minutes. Complex agents with integrations may take a few hours. What integrations are available?
We support 20+ native integrations including Salesforce, HubSpot, Calendly, and more. Can I use my own phone number?
Yes! You can purchase or import numbers through Thoughtly’s BYOC (Bring Your Own Carrier) feature, supporting Twilio and Telnyx. How much does it cost?
See our pricing page for current plans and credit-based billing information.

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See also

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Next Steps

Ready to get started? Here are some helpful resources:

Quick Start Guide

Build your first voice agent in 15 minutes

Use Cases

Explore what’s possible with Thoughtly

Agent Builder

Learn how to build sophisticated voice agents

Support

Get help from our team

Developer Documentation

Integrate Thoughtly with your applications

Join Office Hours

Get live help from our team every week

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Need Help?