Platform overview - Thoughtly Docs

The Thoughtly platform is organized into five primary sections, accessible from the left-hand navigation.

Thoughtly primary navigation with Home, Agent, Audiences, History, and Tools — Primary navigation

Section	URL	Description
Home	`/`	Performance analytics dashboard with key metrics and geographic activity visualization.
Agent	`/agent`	Create, manage, and deploy AI agents. The Agents List is the default view; clicking an agent opens the Agent Builder.
Audiences	`/audience`	Manage contacts in the Audiences table. Additional CRM views and controls are in progress.
History	`/history`	Global, filterable log of all interactions across all agents.
Tools	—	Utilities that enhance agent capabilities. Reveals a hover menu with links to Genius, Automations, and Integrations.

Tools

Tools hover menu showing Genius, Automations, and Integrations — Tools hover menu

The Tools menu does not have its own landing page. Hover over it to access:

Genius — create and manage knowledge bases that agents can reference
Automations — configure workflows triggered by agent interactions
Integrations — connect Thoughtly to external services

Settings — accessed via the gear icon. Workspace-level configuration for general settings, audiences, phone numbers, voices, usage, subscription, developer tools, and audit log.
Workspace Switcher — click the workspace icon (top-left) to switch between workspaces or create a new one.
User Menu — click your avatar to access profile preferences, credit balance, and quick links.

See also

Quick Start Guide — build your first agent in 15 minutes
Agent Builder — design and deploy voice agents
Audiences — manage your contacts
History — review all interactions