Common Issues
Unable to Purchase Phone Number
If you’re unable to purchase a phone number, please check the following:- Ensure you have sufficient credits in your account
- Verify that the desired area code is available in your region
- Check that your account is verified and in good standing
Call Quality Issues
For call quality problems:- Check your internet connection stability
- Verify that the phone number is properly configured
- Review the Phone Number Configuration guide
Number Porting Issues
If you’re experiencing issues with bringing your own number:- Ensure all documentation is correctly submitted
- Verify the number is eligible for porting
- Review our BYOC (Bring Your Own Carrier) guide