Skip to main content

Common Issues

Automation Not Triggering

If your automation isn’t triggering:
  • Verify the automation is set to “Live” mode (not Draft)
  • Check that the trigger is properly configured
  • Review the Triggers documentation
  • Test the trigger event manually if possible

Action Failures

For action execution failures:
  • Check that all required fields are filled
  • Verify API credentials for integrated services
  • Review variable mappings for data availability
  • Check the Actions documentation

Variable Errors

If you’re experiencing variable issues:
  • Ensure variables are created before they’re used
  • Verify variable names match exactly (case-sensitive)
  • Check that data is available from previous steps
  • Review the Getting Started guide

Timing Issues

For automation timing problems:
  • Review trigger timing configurations
  • Check for rate limits on integrated services
  • Verify webhook delivery timing
  • Consider adding delays between actions if needed
For additional assistance, visit our Support Center.