Settings are accessed via the gear icon in the navigation. The URL is /settings — there is no separate personal or workspace settings split. Only users with admin permissions can access Settings. Non-admin users who try to open Settings directly will see a permissions error toast.
Personal profile settings (name, avatar, phone number) are managed via the Profile Modal in the User Menu, not in Settings.
Workspace settings
Member management
Invite and manage the people who have access to your workspace.
For more on member permissions and removal, see Workspaces.
Danger Zone
Leaving a workspace is permanent. You will need to be re-invited to regain access.
Settings sections
Settings contains the following subsections, each accessible from the left sidebar within Settings:
Bring Your Own Carrier (BYOC)
For details on importing numbers from Twilio, Telnyx, or other carriers, see the dedicated BYOC documentation.
Beta features
Beta features give your workspace early access to new capabilities before they are generally available.
Beta features may be less stable than production features. Use beta for evaluation, QA, and feedback rather than mission-critical production workflows unless your account team advises otherwise.
When beta is enabled, your workspace may be redirected to a beta environment. Check the app URL and feature labels during demos or customer-facing work so you know whether you are viewing beta or production behavior.
Team invitations
When you invite a new workspace member, they receive an email invitation. New users may be asked to set a password before joining. Existing users can use the invitation link to access the workspace.
If an invitation fails, confirm the email address is valid, there is no duplicate pending invite, and your workspace has available seats.