Documentation Index
Fetch the complete documentation index at: https://docs.thoughtly.com/llms.txt
Use this file to discover all available pages before exploring further.
Settings are accessed via the gear icon in the navigation. The URL is /settings — there is no separate personal or workspace settings split. Only users with admin permissions can access Settings. Non-admin users who try to open Settings directly will see a permissions error toast.
Personal profile settings (name, avatar, phone number) are managed via the Profile Modal in the User Menu, not in Settings.
Workspace settings
| Field | Type | Description |
|---|
| Workspace Logo | Image upload | A visual identifier for the workspace, displayed in the Workspace Switcher. Upload an image to represent your workspace. |
| Workspace Name | Text input | The name of the workspace, displayed throughout the app. Must be at least 3 characters. |
| Company Website | Text input | Your organization’s website URL. |
| Timezone | Dropdown | Set the timezone for your workspace to ensure accurate scheduling and timestamps. |
Member management
Invite and manage the people who have access to your workspace.
| Field | Type | Description |
|---|
| Invite Member | Email input & button | Enter an email address and send an invitation to join the workspace. |
| Members Table | Table | Lists all current workspace members with columns: Name, Email, Role (dropdown), Status, Actions. |
For more on member permissions and removal, see Workspaces.
Danger Zone
| Field | Type | Description |
|---|
| Leave Workspace | Button | Remove yourself from this workspace. This action cannot be undone. |
Leaving a workspace is permanent. You will need to be re-invited to regain access.
Settings sections
Settings contains the following subsections, each accessible from the left sidebar within Settings:
| Section | Description |
|---|
| General | Workspace name, icon, member management, and delete workspace. |
| Audiences | Audience settings controls (attributes, consent, suppression) are currently a work in progress. |
| Phone Numbers | Manage and buy phone numbers for your workspace. |
| Voices | Manage and clone voices. |
| Usage | Monitor credit consumption by type and agent. |
| Subscription | Manage your plan, billing cycle, and credits. |
| Developer | API tokens, webhooks, user/team IDs, and experimental features. |
| Audit Log | Track all changes made in your workspace. |
Bring Your Own Carrier (BYOC)
For details on importing numbers from Twilio, Telnyx, or other carriers, see the dedicated BYOC documentation.
Beta features
Beta features give your workspace early access to new capabilities before they are generally available.
Beta features may be less stable than production features. Use beta for evaluation, QA, and feedback rather than mission-critical production workflows unless your account team advises otherwise.
When beta is enabled, your workspace may be redirected to a beta environment. Check the app URL and feature labels during demos or customer-facing work so you know whether you are viewing beta or production behavior.
Team invitations
When you invite a new workspace member, they receive an email invitation. New users may be asked to set a password before joining. Existing users can use the invitation link to access the workspace.
If an invitation fails, confirm the email address is valid, there is no duplicate pending invite, and your workspace has available seats.