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Common Issues

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Authentication Errors

If you’re experiencing authentication errors:
  • Verify your API credentials are correct
  • Check that the integration is properly authorized
  • Ensure tokens haven’t expired
  • Review the Webhooks documentation for proper setup

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Data Not Syncing

For data synchronization issues:
  • Verify the integration is active and enabled
  • Check that all required fields are mapped correctly
  • Review automation trigger configurations
  • Test the connection in your integration settings

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Webhook Failures

If webhooks aren’t being received:
  • Verify the webhook URL is correct
  • Check that your server is accessible
  • Review webhook authentication settings
  • Test with the webhook debugger in the platform

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Integration Connections After Team Deletion

When a team is deleted, all associated integration connections are automatically cleaned up:
  • Integration connections are removed from the system
  • OAuth tokens and API credentials are revoked
  • No manual cleanup is required
  • This process happens automatically as part of team deletion
If you need to preserve integration data before deleting a team, export any necessary information first. Once a team is deleted, all integration connections are permanently removed.
For additional assistance, contact support.