By integrating Thoughtly with Slack, you can automate tasks and workflows before, during, and after calls. To integrate with Slack, head to the
page and follow the instructions.
Actions
Actions are available both via
Mid-Call Actions and
Automations. You can give your Voice Agents access to these Actions so they can perform tasks in Slack during a call, or use them in Automations to automate tasks before and after calls.
Send Message
This action sends a message to a Slack channel. You can specify the channel, message text, and other options.Send Direct Message
This action sends a direct message to a user in Slack. You can specify the user, message text, and other options.Delete Message
This action deletes a message in a Slack channel. You can specify the message to delete.
