> ## Documentation Index
> Fetch the complete documentation index at: https://docs.thoughtly.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Voice agent

> A voice agent is a conversational AI interface that talks with customers over the phone — the core unit Thoughtly lets you build, test, and deploy in minutes.

A **Voice Agent** is a conversational interface that can interact with your customers over the phone, just like a human would. Agents can answer questions, provide information, and even take actions on your behalf.