> ## Documentation Index
> Fetch the complete documentation index at: https://docs.thoughtly.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Dead end

> A dead end is when a Thoughtly voice agent flow reaches a node with no valid outcomes or next steps, causing the call to stall or hang up unexpectedly.

A **Dead End** occurs when a conversation flow reaches a node with no valid outcomes or next steps, causing the agent to become stuck. Always ensure nodes have appropriate [Outcomes](/agents/outcomes) defined, including Else/Default paths.