> ## Documentation Index
> Fetch the complete documentation index at: https://docs.thoughtly.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Workspaces and team collaboration

> Create Thoughtly workspaces, invite team members, assign roles, and collaborate on voice agents, automations, and audiences across multiple projects or clients.

A workspace is a shared environment where your team collaboratively builds and manages Voice Agents. Each workspace has its own agents, audiences, history, settings, and member list.

You can switch between workspaces using the [Workspace Switcher](/platform/workspace-switcher).

## Member management

Manage workspace members in [Settings → General](/platform/settings/general). You can invite new members, assign roles, and remove access.

### Removing members

When you remove a user from a workspace:

* The user immediately loses access to the workspace
* The user can no longer view or manage workspace resources
* The user's status is set to "REMOVED" and they are excluded from workspace operations
* The removal is immediate and takes effect on the user's next action

To remove a member, navigate to [Settings → General](/platform/settings/general) and manage members in the Members Table.

## Workspace deletion

When you delete a workspace, the following happens automatically:

* All workspace data is permanently removed
* All integration connections are automatically cleaned up
* OAuth tokens and API credentials are revoked
* Members lose access to the workspace

Delete a workspace from the Danger Zone in [Settings → General](/platform/settings/general).

<Warning>
  Workspace deletion is permanent and cannot be undone. Make sure to export any necessary data before deleting a workspace.
</Warning>

## Workspace roles

Workspace roles control what each team member can access.

| Role   | Typical access                                                                                                                                                                     |
| ------ | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Admin  | Full workspace access, including billing, settings, member management, API tokens, and destructive actions.                                                                        |
| Member | Can create and edit day-to-day resources such as agents, automations, contacts, and integrations. Restricted from sensitive settings and destructive admin actions where enforced. |
| Viewer | Read-only access. Can inspect resources but cannot create, edit, activate, delete, or disconnect them.                                                                             |

<Note>
  Exact permissions can vary by workspace configuration and feature availability. Admins should review sensitive areas such as API tokens, webhooks, billing, audit logs, and integration management before inviting users.
</Note>

Admins cannot demote themselves if doing so would leave the workspace without an admin.